Terms of use.
A technology tool for legal professionals, not a substitute for legal judgment.
The information, software, artificial intelligence features, search capabilities, drafting tools, document-processing functionality and other services provided by LexGeni AI (“LexGeni AI”, “we”, “us” or “our”) are provided as technology tools to assist legal professionals and organizations.
Last updated: August 2026
Please note. Draft for review. This text describes LexGeni AI’s general approach and is not a substitute for an executed customer agreement. It should be reviewed by qualified counsel and coordinated with the Terms of Service, Privacy Policy, MSA, DPA and security documentation before publication.
Not a law firm, no legal advice
LexGeni AI is a technology provider. It is not a law firm and does not provide legal advice, legal representation or legal services.
Use of the platform does not create an attorney-client relationship between LexGeni AI and any user, customer, client or other person.
Information or AI-generated content produced through LexGeni AI should not be considered a substitute for professional legal judgment.
Attorney and customer review required
Artificial intelligence systems may produce inaccurate, incomplete, outdated, inconsistent or otherwise incorrect information.
All AI-generated search results, summaries, citations, drafts, analyses, recommendations and other outputs must be independently reviewed and verified by a qualified legal professional before being relied upon, submitted, filed, distributed or used in connection with a legal matter.
Customers and users remain solely responsible for their professional decisions and their use of information generated through the platform. LexGeni AI does not guarantee the accuracy, completeness, applicability, legal validity or suitability of AI-generated output for any particular matter or purpose.
Customer data authorization and responsibility
Customer represents and warrants that it owns, controls or otherwise possesses all rights, permissions, consents and lawful authority necessary to upload, transmit, store, disclose and process Customer Data through the LexGeni AI services.
Customer is responsible for determining whether Customer Data may lawfully be processed using the services, and whether such processing complies with applicable confidentiality obligations, professional responsibilities, privacy laws, contractual restrictions, data-residency requirements and cross-border data-transfer requirements.
Customer shall not submit data subject to specialized legal or regulatory restrictions unless LexGeni AI has expressly agreed in writing to process such data.
Customers are responsible for determining whether their information contains personally identifiable information (PII), personal data, confidential information, privileged material, protected information, or information subject to contractual, professional, regulatory or data-residency restrictions. Where appropriate, customers should redact or remove unnecessary PII and other sensitive information before making documents available.
Data that requires written approval
The following categories must not be uploaded unless LexGeni AI has approved them in writing for the applicable engagement:
- Classified information
- Government-restricted information
- Export-controlled information
- Payment-card information
- Social Security numbers, where not necessary
- HIPAA or other regulated health information
- Highly sensitive biometric information
- Passwords or authentication credentials
- Other specially regulated data
LexGeni AI Public is designed for publicly available legal information. Processing of confidential, privileged, regulated or customer-proprietary information is available only through authorized LexGeni AI Enterprise services, and is subject to applicable contractual and security requirements.
Confidentiality and attorney-client privilege
Customer is solely responsible for determining whether use of the services for particular information is consistent with its professional, ethical, confidentiality, privilege, contractual and legal obligations.
LexGeni AI does not determine whether Customer Data is protected by attorney-client privilege, work-product protection, confidentiality obligations, protective orders, court orders or other restrictions, nor whether providing information to a technology service provider may affect those protections.
Where LexGeni AI has agreed to process confidential Customer Data, it will process such data only for the purposes of providing and supporting the contracted services, and in accordance with the applicable agreement and documented security and data-processing requirements. Customers should obtain appropriate legal, privacy, security or professional guidance where necessary.
Data residency and cross-border processing
Customer is responsible for identifying and communicating to LexGeni AI, before submitting applicable Customer Data, any data-residency, localization, cross-border transfer, contractual, regulatory or jurisdiction-specific processing requirements applicable to such data.
Unless expressly agreed in writing, LexGeni AI does not guarantee that the standard services satisfy a specific geographic data-residency or localization requirement. Where LexGeni AI expressly agrees to a specific data-location requirement, the applicable service agreement will identify the supported processing or storage location and applicable limitations.
Customers should not provide data that is prohibited from being processed or stored in the locations used for the applicable service.
LexGeni AI commitments
Under the applicable customer agreement, LexGeni AI will:
- Process customer data only for contracted purposes
- Maintain reasonable administrative, technical and organizational security measures
- Restrict personnel access on a need-to-know basis
- Use encryption in transit and at rest
- Maintain tenant and customer isolation
- Maintain appropriate access controls
- Maintain incident-response procedures
- Follow contractual retention and deletion requirements
- Control and evaluate relevant subprocessors
- Not use confidential customer documents to train generalized LexGeni AI models without authorization
Security
LexGeni AI implements administrative, technical and organizational safeguards designed to protect customer information based on the applicable service configuration. However, no cloud platform, network, transmission method, storage system or information-security program can guarantee absolute security.
Customers remain responsible for securing their own systems, accounts, credentials, endpoints, source repositories, user access and integrations.
Third-party and cloud services
LexGeni AI may use third-party cloud, artificial intelligence, infrastructure, identity, integration, security and other technology providers to deliver portions of its services. Use of such services may be subject to additional terms, technical limitations, processing locations, availability and security practices.
Specific subprocessors and contractual requirements may be addressed in the applicable customer agreement or Data Processing Agreement.
No guarantee of results
LexGeni AI does not guarantee any particular legal, business, financial, regulatory, litigation, research, drafting or other outcome resulting from use of the platform.
Search results and AI-generated outputs depend on factors including the information provided, source materials available to the system, configuration, user instructions, underlying technology and other variables.
Limitation of website information
Information presented on this website is provided for general informational purposes and may be changed without notice.
Descriptions of features, security practices, integrations, performance, availability or future capabilities should not be interpreted as contractual guarantees unless expressly incorporated into a written agreement executed by LexGeni AI and the customer.
Customer agreements control
Enterprise and customer use of LexGeni AI may be governed by separate agreements, including a Master Services Agreement (MSA), Statement of Work (SOW), Data Processing Agreement (DPA), Service Level Agreement (SLA) or other written agreement.
If there is a conflict between this website disclaimer and an executed customer agreement, the applicable executed customer agreement will govern to the extent provided by that agreement.
Acceptance
By accessing or using the LexGeni AI website or services, users acknowledge the limitations described above and agree to use the platform responsibly and in accordance with applicable agreements, laws, regulations and professional obligations.
This website disclaimer describes general principles and risk allocation. It does not replace the terms of an applicable customer agreement, Data Processing Agreement or other contractual commitments.
Questions about data handling?
Security reviews, DPAs and data-residency requirements are handled during onboarding. Talk to us before any documents are provided.